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VjQj Platform Manual

  • Quick Start
    • Quick Start Guide
  • Getting Started
    • What is VjQj?
    • How to Use This Guide
  • Account Setup
    • Create Your Account
    • Войти
    • Manage Account Settings
  • Brand Profile
    • Create Your Brand Page
    • Upload Images & Videos
  • Product Catalog
    • Create a Catalog Page
    • Trade Terms & Descriptions
  • QR Codes & Channels
    • QR Code Overview
    • Generate & Download QR Codes
    • Channel Tracking & Analytics
    • QR Code Use Cases
  • Buyer Inquiries
    • Inquiry Types
    • Email Notifications
    • Inquiry Review Process
    • VjQj Trust System
  • Dashboard
    • Accessing the Dashboard
    • Dashboard Types
    • Understanding KPI Metrics
    • Analytics Tabs & Filters
    • Reading Time-Series Charts
    • Page-Level Statistics
    • Data Security & Privacy
  • Support
    • How to Get Support
    • Common Issues
    • Ticket History
  • Marketing Store
    • Marketing Store Overview
    • Purchase & Payment
    • Post-Purchase Management
Посмотр рубрик
  • Документы
  • VjQj Platform Manual
  • Buyer Inquiries

Inquiry Types

Every Brand Page and Catalog Page has inquiry buttons for Chinese buyers. Tapping a button opens a structured multi-step form.

Step 0 — the buyer chooses one of four inquiry types:

Get a Quote — the buyer wants pricing. Sample / Trial — the buyer wants to evaluate your product. Get Materials — the buyer wants brochures, price lists, or certifications. Partnership — the buyer wants to discuss distributor, agent, or OEM arrangements.

Step 1 — the buyer fills in contact details: email (required), phone (optional), WeChat ID (optional), their role (required — Buyer, Distributor/Agent, Brand Owner/Manufacturer, Trading Company, or Other), province (required), city (optional), and company name (optional).

Step 2 — the fields change depending on which inquiry type they chose:

For a quote: purchase purpose, quantity/scale, expected timeline, budget range, and detailed specs.

For a sample/trial: what they want (physical sample, online demo, trial account, or pilot program), purpose, and who pays shipping.

For materials: which documents they need (catalog, price list, certifications, authorization template — multiple choice), how to receive them (WeChat or email), and the receiving account.

For partnership: target region, cooperation type (OEM, brand authorization, tech, channel, service delivery, investment — multiple choice), sales channels (ecommerce, retail, wholesale, livestream, group buying, service team — multiple choice), expected first order scale, and whether they have agent experience.

The form includes a privacy consent step. There's also a spam prevention mechanism — repeated submissions from the same contact for the same page are blocked for 1 to 10 minutes depending on inquiry type.

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