ปัญหาทั่วไป

Page not loading on a platform — check for VPN (turn it off), try another device, verify Channel ID format.

Not receiving inquiry emails — check spam, verify the email in your page's Basic Info, confirm the address under My Account.

QR code not working — scan with the right app (WeChat QR must be scanned in WeChat), confirm the page is published.

Payment not going through — check wallet balance in My Wallet or card status in Payment Methods.

Content not updating after edit — changes take a few minutes to reach China servers. Clear browser cache and check again.

If none of these fix it, submit a ticket with screenshots.