{"id":203,"date":"2026-02-24T16:54:06","date_gmt":"2026-02-24T07:54:06","guid":{"rendered":"https:\/\/www.vjqj.kr\/?post_type=docs&#038;p=203"},"modified":"2026-03-23T18:11:39","modified_gmt":"2026-03-23T09:11:39","password":"","slug":"section-8-1-ticket-overview","status":"publish","type":"docs","link":"https:\/\/www.vjqj.com\/tr\/docs\/section-8-1-ticket-overview","title":{"rendered":"Destek Nas\u0131l Al\u0131n\u0131r"},"content":{"rendered":"<p class=\"wp-block-paragraph\">VjQj, t\u00fcm destek talepleri i\u00e7in bir bilet sistemi kullan\u0131r. Biletler, sorununuzu g\u00f6nderimden \u00e7\u00f6z\u00fcme kadar takip eder ve sayfa referans\u0131n\u0131z\u0131 otomatik olarak i\u00e7erir.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"429\" src=\"https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-118-1024x429.png\" alt=\"\" class=\"wp-image-656\" srcset=\"https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-118-1024x429.png 1024w, https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-118-980x411.png 980w, https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-118-480x201.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Bilet g\u00f6ndermek i\u00e7in: \u00fcst men\u00fcdeki Destek b\u00f6l\u00fcm\u00fcne gidin ve Yeni Bilet'e t\u0131klay\u0131n. Belirli bir sayfadaysan\u0131z, sa\u011f taraftaki Destek butonuna t\u0131klay\u0131n \u2014 bilet, sayfa referans\u0131yla (\u00f6rne\u011fin \"Katalog #798\") otomatik olarak doldurulur.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A\u00e7\u0131k bir ba\u015fl\u0131k, sorun ortaya \u00e7\u0131kmadan \u00f6nce att\u0131\u011f\u0131n\u0131z ad\u0131mlar ve m\u00fcmk\u00fcnse bir ekran g\u00f6r\u00fcnt\u00fcs\u00fc ekleyin.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bilet durumlar\u0131: A\u00e7\u0131k, g\u00f6nderildi ve beklemede anlam\u0131na gelir. Devam Ediyor, \u00fczerinde \u00e7al\u0131\u015fan biri oldu\u011fu anlam\u0131na gelir. M\u00fc\u015fteri Bilgisi Bekleniyor, ekibin sizden bir \u015feye ihtiyac\u0131 oldu\u011fu anlam\u0131na gelir \u2014 bileti a\u00e7\u0131n, isteneni sa\u011flay\u0131n ve Onayla'ya t\u0131klay\u0131n. \u00c7\u00f6z\u00fcld\u00fc, i\u015flemin tamamland\u0131\u011f\u0131 anlam\u0131na gelir.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"952\" height=\"588\" src=\"https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-119.png\" alt=\"\" class=\"wp-image-658\" srcset=\"https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-119.png 952w, https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-119-480x296.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 952px, 100vw\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>VjQj uses a ticket system for all support. Tickets track your issue from submission to resolution and automatically include your page reference. To submit a ticket: go to Support in the top menu and click New Ticket. If you&#8217;re on a specific page, click the Support button on the right side \u2014 the ticket auto-fills [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[14],"doc_tag":[],"class_list":["post-203","docs","type-docs","status-publish","hentry","doc_category-chapter-8-support-tickets"],"year_month":"2026-08","word_count":114,"total_views":"15","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Yugongtian","author_nicename":"yugongtian","author_url":"https:\/\/www.vjqj.com\/tr\/blog\/author\/yugongtian"},"doc_category_info":[{"term_name":"Support","term_url":"https:\/\/www.vjqj.com\/tr\/docs-category\/chapter-8-support-tickets"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.vjqj.com\/tr\/wp-json\/wp\/v2\/docs\/203","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vjqj.com\/tr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.vjqj.com\/tr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.vjqj.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vjqj.com\/tr\/wp-json\/wp\/v2\/comments?post=203"}],"version-history":[{"count":5,"href":"https:\/\/www.vjqj.com\/tr\/wp-json\/wp\/v2\/docs\/203\/revisions"}],"predecessor-version":[{"id":659,"href":"https:\/\/www.vjqj.com\/tr\/wp-json\/wp\/v2\/docs\/203\/revisions\/659"}],"wp:attachment":[{"href":"https:\/\/www.vjqj.com\/tr\/wp-json\/wp\/v2\/media?parent=203"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.vjqj.com\/tr\/wp-json\/wp\/v2\/doc_category?post=203"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.vjqj.com\/tr\/wp-json\/wp\/v2\/doc_tag?post=203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}