{"id":203,"date":"2026-02-24T16:54:06","date_gmt":"2026-02-24T07:54:06","guid":{"rendered":"https:\/\/www.vjqj.kr\/?post_type=docs&#038;p=203"},"modified":"2026-03-23T18:11:39","modified_gmt":"2026-03-23T09:11:39","password":"","slug":"section-8-1-ticket-overview","status":"publish","type":"docs","link":"https:\/\/www.vjqj.com\/ru\/docs\/section-8-1-ticket-overview","title":{"rendered":"\u041a\u0430\u043a \u043f\u043e\u043b\u0443\u0447\u0438\u0442\u044c \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0443"},"content":{"rendered":"<p class=\"wp-block-paragraph\">VjQj \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0435\u0442 \u0441\u0438\u0441\u0442\u0435\u043c\u0443 \u0442\u0438\u043a\u0435\u0442\u043e\u0432 \u0434\u043b\u044f \u0432\u0441\u0435\u0439 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438. \u0422\u0438\u043a\u0435\u0442\u044b \u043e\u0442\u0441\u043b\u0435\u0436\u0438\u0432\u0430\u044e\u0442 \u0432\u0430\u0448 \u0437\u0430\u043f\u0440\u043e\u0441 \u043e\u0442 \u043e\u0442\u043f\u0440\u0430\u0432\u043a\u0438 \u0434\u043e \u0440\u0435\u0448\u0435\u043d\u0438\u044f \u0438 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438 \u0432\u043a\u043b\u044e\u0447\u0430\u044e\u0442 \u0441\u0441\u044b\u043b\u043a\u0443 \u043d\u0430 \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0443.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"429\" src=\"https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-118-1024x429.png\" alt=\"\" class=\"wp-image-656\" srcset=\"https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-118-1024x429.png 1024w, https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-118-980x411.png 980w, https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-118-480x201.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" 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\u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438 \u0437\u0430\u043f\u043e\u043b\u043d\u0438\u0442\u0441\u044f \u0441\u0441\u044b\u043b\u043a\u043e\u0439 \u043d\u0430 \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0443 (\u043d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, \u00abCatalog #798\u00bb).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0423\u043a\u0430\u0436\u0438\u0442\u0435 \u0447\u0435\u0442\u043a\u0438\u0439 \u0437\u0430\u0433\u043e\u043b\u043e\u0432\u043e\u043a, \u0448\u0430\u0433\u0438, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0432\u044b \u043f\u0440\u0435\u0434\u043f\u0440\u0438\u043d\u044f\u043b\u0438 \u0434\u043e \u043f\u043e\u044f\u0432\u043b\u0435\u043d\u0438\u044f \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u044b, \u0438, \u043f\u043e \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438, \u0441\u043a\u0440\u0438\u043d\u0448\u043e\u0442.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0421\u0442\u0430\u0442\u0443\u0441\u044b \u0442\u0438\u043a\u0435\u0442\u043e\u0432: \u00ab\u041e\u0442\u043a\u0440\u044b\u0442\u00bb \u043e\u0437\u043d\u0430\u0447\u0430\u0435\u0442, \u0447\u0442\u043e \u0437\u0430\u043f\u0440\u043e\u0441 \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u0435\u043d \u0438 \u043e\u0436\u0438\u0434\u0430\u0435\u0442 \u043e\u0431\u0440\u0430\u0431\u043e\u0442\u043a\u0438. \u00ab\u0412 \u0440\u0430\u0431\u043e\u0442\u0435\u00bb \u043e\u0437\u043d\u0430\u0447\u0430\u0435\u0442, \u0447\u0442\u043e \u043a\u0442\u043e-\u0442\u043e \u0437\u0430\u043d\u0438\u043c\u0430\u0435\u0442\u0441\u044f \u0438\u043c. \u00ab\u041e\u0436\u0438\u0434\u0430\u043d\u0438\u0435 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u0438 \u043e\u0442 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u00bb \u043e\u0437\u043d\u0430\u0447\u0430\u0435\u0442, \u0447\u0442\u043e \u043a\u043e\u043c\u0430\u043d\u0434\u0435 \u043d\u0443\u0436\u043d\u043e \u0447\u0442\u043e-\u0442\u043e \u043e\u0442 \u0432\u0430\u0441 \u2014 \u043e\u0442\u043a\u0440\u043e\u0439\u0442\u0435 \u0442\u0438\u043a\u0435\u0442, \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u044c\u0442\u0435 \u0437\u0430\u043f\u0440\u0430\u0448\u0438\u0432\u0430\u0435\u043c\u044b\u0435 \u0434\u0430\u043d\u043d\u044b\u0435 \u0438 \u043d\u0430\u0436\u043c\u0438\u0442\u0435 \u00ab\u041f\u043e\u0434\u0442\u0432\u0435\u0440\u0434\u0438\u0442\u044c\u00bb. \u00ab\u0420\u0435\u0448\u0435\u043d\u00bb \u043e\u0437\u043d\u0430\u0447\u0430\u0435\u0442 \u0437\u0430\u0432\u0435\u0440\u0448\u0435\u043d\u0438\u0435.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"952\" height=\"588\" src=\"https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-119.png\" alt=\"\" class=\"wp-image-658\" srcset=\"https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-119.png 952w, https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-119-480x296.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 952px, 100vw\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>VjQj uses a ticket system for all support. Tickets track your issue from submission to resolution and automatically include your page reference. To submit a ticket: go to Support in the top menu and click New Ticket. If you&#8217;re on a specific page, click the Support button on the right side \u2014 the ticket auto-fills [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[14],"doc_tag":[],"class_list":["post-203","docs","type-docs","status-publish","hentry","doc_category-chapter-8-support-tickets"],"year_month":"2026-08","word_count":114,"total_views":"15","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"\u042e\u0433\u0443\u043d\u0442\u044f\u043d\u044c","author_nicename":"yugongtian","author_url":"https:\/\/www.vjqj.com\/ru\/blog\/author\/yugongtian"},"doc_category_info":[{"term_name":"Support","term_url":"https:\/\/www.vjqj.com\/ru\/docs-category\/chapter-8-support-tickets"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.vjqj.com\/ru\/wp-json\/wp\/v2\/docs\/203","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vjqj.com\/ru\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.vjqj.com\/ru\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.vjqj.com\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vjqj.com\/ru\/wp-json\/wp\/v2\/comments?post=203"}],"version-history":[{"count":5,"href":"https:\/\/www.vjqj.com\/ru\/wp-json\/wp\/v2\/docs\/203\/revisions"}],"predecessor-version":[{"id":659,"href":"https:\/\/www.vjqj.com\/ru\/wp-json\/wp\/v2\/docs\/203\/revisions\/659"}],"wp:attachment":[{"href":"https:\/\/www.vjqj.com\/ru\/wp-json\/wp\/v2\/media?parent=203"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.vjqj.com\/ru\/wp-json\/wp\/v2\/doc_category?post=203"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.vjqj.com\/ru\/wp-json\/wp\/v2\/doc_tag?post=203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}