{"id":229,"date":"2026-02-24T17:04:20","date_gmt":"2026-02-24T08:04:20","guid":{"rendered":"https:\/\/www.vjqj.kr\/?post_type=docs&#038;p=229"},"modified":"2026-03-23T18:13:52","modified_gmt":"2026-03-23T09:13:52","password":"","slug":"section-9-5-post-purchase","status":"publish","type":"docs","link":"https:\/\/www.vjqj.com\/fr\/docs\/section-9-5-post-purchase","title":{"rendered":"Gestion post-achat"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Lorsque votre commande est finalis\u00e9e, le syst\u00e8me g\u00e9n\u00e8re automatiquement un ticket de support bas\u00e9 sur le service que vous avez achet\u00e9. Ce ticket est l\u2019espace o\u00f9 l\u2019\u00e9quipe VjQj communique avec vous pour recueillir les d\u00e9tails de la campagne et assurer la prestation du service.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"544\" src=\"https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-123-1024x544.png\" alt=\"\" class=\"wp-image-666\" srcset=\"https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-123-980x521.png 980w, https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-123-480x255.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Le processus : vous achetez un service, la commande est finalis\u00e9e, un ticket est cr\u00e9\u00e9 avec le nom du service, l\u2019\u00e9quipe vous contacte dans le ticket pour les d\u00e9tails de la campagne (public cible, message, etc.), la campagne est ex\u00e9cut\u00e9e, et vous recevez les r\u00e9sultats ainsi qu\u2019un rapport via le m\u00eame ticket.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"509\" src=\"https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-124-1024x509.png\" alt=\"\" class=\"wp-image-668\" srcset=\"https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-124-980x487.png 980w, https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-124-480x239.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Consultez vos commandes sous Mon Compte &gt; Mes Commandes. V\u00e9rifiez le ticket associ\u00e9 pour les mises \u00e0 jour de statut.<\/p>","protected":false},"excerpt":{"rendered":"<p>When your order completes, the system automatically generates a support ticket based on the service you purchased. This ticket is where the VjQj team communicates with you to gather campaign details and deliver the service. The workflow: you purchase a service, the order completes, a ticket is created with the service name, the team contacts [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[15],"doc_tag":[],"class_list":["post-229","docs","type-docs","status-publish","hentry","doc_category-chapter-9-marketing-store"],"year_month":"2026-08","word_count":96,"total_views":"11","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"yugongtian","author_nicename":"yugongtian","author_url":"https:\/\/www.vjqj.com\/fr\/blog\/author\/yugongtian"},"doc_category_info":[{"term_name":"Marketing Store","term_url":"https:\/\/www.vjqj.com\/fr\/docs-category\/chapter-9-marketing-store"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.vjqj.com\/fr\/wp-json\/wp\/v2\/docs\/229","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vjqj.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.vjqj.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.vjqj.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vjqj.com\/fr\/wp-json\/wp\/v2\/comments?post=229"}],"version-history":[{"count":5,"href":"https:\/\/www.vjqj.com\/fr\/wp-json\/wp\/v2\/docs\/229\/revisions"}],"predecessor-version":[{"id":669,"href":"https:\/\/www.vjqj.com\/fr\/wp-json\/wp\/v2\/docs\/229\/revisions\/669"}],"wp:attachment":[{"href":"https:\/\/www.vjqj.com\/fr\/wp-json\/wp\/v2\/media?parent=229"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.vjqj.com\/fr\/wp-json\/wp\/v2\/doc_category?post=229"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.vjqj.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=229"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}