{"id":215,"date":"2026-02-24T16:58:17","date_gmt":"2026-02-24T07:58:17","guid":{"rendered":"https:\/\/www.vjqj.kr\/?post_type=docs&#038;p=215"},"modified":"2026-03-23T18:12:30","modified_gmt":"2026-03-23T09:12:30","password":"","slug":"section-8-6-history-check","status":"publish","type":"docs","link":"https:\/\/www.vjqj.com\/fr\/docs\/section-8-6-history-check","title":{"rendered":"Historique des tickets"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Allez dans Assistance, puis Mes Tickets. Vous pouvez filtrer par statut, cliquer sur un ticket pour voir l'int\u00e9gralit\u00e9 de la conversation, r\u00e9pondre avec des informations compl\u00e9mentaires, ou rouvrir un ticket r\u00e9solu si le probl\u00e8me r\u00e9appara\u00eet.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"962\" height=\"534\" src=\"https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-120.png\" alt=\"\" class=\"wp-image-660\" srcset=\"https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-120.png 962w, https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-120-480x266.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 962px, 100vw\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>Allez dans Assistance, puis Mes Tickets. Vous pouvez filtrer par statut, cliquer sur un ticket pour voir l'int\u00e9gralit\u00e9 de la conversation, r\u00e9pondre avec des informations compl\u00e9mentaires, ou rouvrir un ticket r\u00e9solu si le probl\u00e8me r\u00e9appara\u00eet.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[14],"doc_tag":[],"class_list":["post-215","docs","type-docs","status-publish","hentry","doc_category-chapter-8-support-tickets"],"year_month":"2026-08","word_count":33,"total_views":"14","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"yugongtian","author_nicename":"yugongtian","author_url":"https:\/\/www.vjqj.com\/fr\/blog\/author\/yugongtian"},"doc_category_info":[{"term_name":"Support","term_url":"https:\/\/www.vjqj.com\/fr\/docs-category\/chapter-8-support-tickets"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.vjqj.com\/fr\/wp-json\/wp\/v2\/docs\/215","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vjqj.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.vjqj.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.vjqj.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vjqj.com\/fr\/wp-json\/wp\/v2\/comments?post=215"}],"version-history":[{"count":5,"href":"https:\/\/www.vjqj.com\/fr\/wp-json\/wp\/v2\/docs\/215\/revisions"}],"predecessor-version":[{"id":661,"href":"https:\/\/www.vjqj.com\/fr\/wp-json\/wp\/v2\/docs\/215\/revisions\/661"}],"wp:attachment":[{"href":"https:\/\/www.vjqj.com\/fr\/wp-json\/wp\/v2\/media?parent=215"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.vjqj.com\/fr\/wp-json\/wp\/v2\/doc_category?post=215"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.vjqj.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=215"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}