{"id":229,"date":"2026-02-24T17:04:20","date_gmt":"2026-02-24T08:04:20","guid":{"rendered":"https:\/\/www.vjqj.kr\/?post_type=docs&#038;p=229"},"modified":"2026-03-23T18:13:52","modified_gmt":"2026-03-23T09:13:52","password":"","slug":"section-9-5-post-purchase","status":"publish","type":"docs","link":"https:\/\/www.vjqj.com\/es\/docs\/section-9-5-post-purchase","title":{"rendered":"Gesti\u00f3n posterior a la compra"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Cuando su pedido se complete, el sistema generar\u00e1 autom\u00e1ticamente un ticket de soporte basado en el servicio que haya adquirido. Este ticket es el medio por el cual el equipo de VjQj se comunica con usted para recopilar los detalles de la campa\u00f1a y entregar el servicio.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"544\" src=\"https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-123-1024x544.png\" alt=\"\" class=\"wp-image-666\" srcset=\"https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-123-980x521.png 980w, https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-123-480x255.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">El flujo de trabajo: usted adquiere un servicio, el pedido se completa, se crea un ticket con el nombre del servicio, el equipo se comunica con usted a trav\u00e9s del ticket para obtener los detalles de la campa\u00f1a (p\u00fablico objetivo, mensajer\u00eda, etc.), la campa\u00f1a se ejecuta, y usted recibe los resultados y un informe a trav\u00e9s del mismo ticket.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"509\" src=\"https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-124-1024x509.png\" alt=\"\" class=\"wp-image-668\" srcset=\"https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-124-980x487.png 980w, https:\/\/www.vjqj.com\/wp-content\/uploads\/2026\/02\/image-124-480x239.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Consulte sus pedidos en Mi Cuenta &gt; Mis Pedidos. Verifique el ticket vinculado para conocer las actualizaciones de estado.<\/p>","protected":false},"excerpt":{"rendered":"<p>When your order completes, the system automatically generates a support ticket based on the service you purchased. This ticket is where the VjQj team communicates with you to gather campaign details and deliver the service. The workflow: you purchase a service, the order completes, a ticket is created with the service name, the team contacts [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[15],"doc_tag":[],"class_list":["post-229","docs","type-docs","status-publish","hentry","doc_category-chapter-9-marketing-store"],"year_month":"2026-08","word_count":96,"total_views":"11","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"yugongtian","author_nicename":"yugongtian","author_url":"https:\/\/www.vjqj.com\/es\/blog\/author\/yugongtian"},"doc_category_info":[{"term_name":"Marketing Store","term_url":"https:\/\/www.vjqj.com\/es\/docs-category\/chapter-9-marketing-store"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.vjqj.com\/es\/wp-json\/wp\/v2\/docs\/229","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vjqj.com\/es\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.vjqj.com\/es\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.vjqj.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vjqj.com\/es\/wp-json\/wp\/v2\/comments?post=229"}],"version-history":[{"count":5,"href":"https:\/\/www.vjqj.com\/es\/wp-json\/wp\/v2\/docs\/229\/revisions"}],"predecessor-version":[{"id":669,"href":"https:\/\/www.vjqj.com\/es\/wp-json\/wp\/v2\/docs\/229\/revisions\/669"}],"wp:attachment":[{"href":"https:\/\/www.vjqj.com\/es\/wp-json\/wp\/v2\/media?parent=229"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.vjqj.com\/es\/wp-json\/wp\/v2\/doc_category?post=229"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.vjqj.com\/es\/wp-json\/wp\/v2\/doc_tag?post=229"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}